The security and privacy of our clients and website visitors are our first concerns at DECO BALLOONS LTD. Please notify us right away if you think you have found a security flaw or problem with our website or services so we can look into it and fix it as soon as possible.
How to File a Security Issue Report
If you discover a possible security flaw or believe there has been misuse of:
Data security or website functionality
Transaction security or payment processing
Safety of user accounts
Any questionable activity on our website
Please get in touch with our security team directly to report it:
📧 Preferred email address: security@decoballoons.shop
Or: contact@decoballoons.shop
What Your Report Should Contain
Please be as specific as you can so that we can resolve the matter as soon as possible. This includes:
An explanation of the security flaw or problem
How to replicate the issue (if applicable)
screenshots or, if feasible, proof of concept
The time and date that you found the problem
Your contact details (so we can follow up)
Our Dedication
We will acknowledge your security report within 48 hours because we take all security reports seriously.
We'll look into the problem and try to find a quick solution.
If necessary, we will update you on the resolution's progress.
Any illegal access or misuse of our systems is not tolerated.
Conscientious Disclosure
Before we have had a chance to address the vulnerability, kindly refrain from taking advantage of it or making it public. All users are protected when disclosure is done responsibly.
Reach Out to Us
Please contact us if you have any questions about reporting security issues:
📧 Contact or security@decoballoons.shop via email 📞 Phone: +44 976 658 5486