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Billing policy

The way that DECO BALLOONS LTD handles payments, billing, and associated procedures for orders placed on https://decoballoons.shop/ is described in this billing policy.

1. Accepted Mode of Payment
At the moment, we accept:

PayPal: PayPal's encrypted payment gateway securely processes all payments.

You can use a debit or credit card at PayPal checkout to finish your purchase without having a PayPal account.

2. Currency for Billing
British pounds (GBP £) are used for all transactions.
The prices listed on our website include the relevant VAT.

3. Timing of Payment
At the time of purchase, full payment is needed.

Until the payment has been successfully completed and verified by PayPal, your order will not be processed.

4. Billing
As soon as your payment has been approved:

An email confirming your order along with a thorough receipt will be sent to you.

Contact us at contact@decoballoons.shop to obtain a PDF invoice.

5. Inconsistencies in Billing
If you think your invoice contains a mistake or that you were charged in error:

Kindly get in touch with us within seven days of the transaction date.

Any verified billing errors will be looked into and fixed right away.

6. Safety
Your payment details are not kept on file by us. PayPal processes all transactions securely using SSL encryption and cutting-edge fraud prevention.

7. Cancellations and Refunds for Orders
Please see our Return and Refund Policy for details on how to cancel orders and get a refund.

8. Get in Touch
If you have any questions about billing, please call us at:

📧 Contact: contact@decoballoons.shop 📞 Telephone: +44 976 658 5486