The payment, invoicing, and billing procedures for all purchases made via the https://decoballoons.shop/ website of DECO BALLOONS LTD are governed by these terms and conditions.
1. Terms of Payment
When placing an order, full payment is needed.
PayPal is used to securely process payments. PayPal checkout accepts debit and credit cards, so you don't need an account to make a purchase.
2. Cost
All prices include applicable VAT and are shown in British pounds (GBP £).
Prices can change at any time without warning, but confirmed orders won't be impacted.
3. Billing
Your registered email address will receive an order confirmation email along with your receipt following a successful payment.
Please email us at contact@decoballoons.shop to request a formal invoice if you need one.
Electronic invoices are sent out in PDF format.
4. Nonpayment
Your order won't be confirmed or shipped if the payment is unsuccessful.
Please make sure you have enough money and that your payment details are correct.
5. Credits and Refunds
Our Return and Refund Policy governs how refunds are given out.
Your original payment method will be used to apply any credits or refunds.
Your subsequent invoice or account statement will reflect any billing changes for returns or cancellations.
6. Conflicts and Billing Questions
Please let us know within seven days of receiving your invoice or statement if you think there is a mistake or inconsistency in your billing.
We'll look into it right away and fix any mistakes that are found.
7. Duties and Taxes
The relevant UK VAT is included in all prices.
Customs charges or taxes that are not covered by the price may apply to international orders, if applicable.
8. Safety
Your payment information is not stored by us. PayPal processes all transactions securely, protecting your information with encryption technology.
9. Contact Details
For inquiries, requests, or concerns regarding billing, please contact: 📧 Email: contact@decoballoons.shop 📞 Phone: +44 976 658 5486